Robotized and automated warehouse systems

A robot may not injure a human being or, through inaction, allow a human being to come to harm. Three Laws of Robotics - Isaac Asimov

🧠 Learning objectives

  • Discuss the rationale for automation.
  • Identify and classify different types of warehouse automation technology.
  • Analyze the adequacy of automation technology for different scenarios.

Why automation?

  • Potential savings:
    • Space;
    • Labor cost (high employee turnover);
    • Operational costs (e.g., heating and lighting).
  • 24/7 availability.
  • Scalability and throughput flexibility.

Caveat: Automation of storage and order picking requires considerable scale and a long-term vision, as the investments can be earned back only in the medium and longer term Azadeh et al. (2019)

Dark warehouses

Figure 1: Dark warehouses are fully automated warehouses that operate without human intervention, using advanced technologies such as robotics and guidance software for accurate order fulfillment (example by Addverb).

Material flow in a typical automated warehouse

Figure 2: Material flow of an automated retail warehouse with typical storage and handling1 systems. No manual handling is involved, except for the technicians responsible for maintaining the system (Azadeh et al. 2019).

Classification of automated picking systems

Automated picking systems

Shuttle (AVS/R)

  • A shuttle is sometimes referred to as an automated guided vehicle (AGV) or robot.
  • Shuttle-based storage and retrieval system = autonomous vehicle-based storage and retrieval (AVS/R).
  • Types:
    • Aisle-based shuttle systems.
    • Grid-based shuttle systems.

Automated picking systems: Shuttle (AVS/R)

Aisle-based shuttle systems

  • Throughput capacity of AS/R systems is constrained:
    • One crane handles loads at all vertical levels within a given storage aisle.
  • Autonomous vehicle–based storage and retrieval (AVS/R) systems:
    • require investment similar to AS/R systems,
    • offer a much higher retrieval capacity than AS/RS, and
    • are more flexible in capacity (easy to add or remove shuttles).
  • AVS/RS classification based on shuttles’ movement capability:
    • horizontal,
    • vertical, and
    • diagonal.

Automated picking: Aisle-based shuttle systems

Single/Double-deep storage

  • Shuttles can reach loads in one- and two-deep lanes.

Automated picking: Aisle-based shuttle systems (single/double deep)

Horizontal
Figure 3: Shuttle-based AVS/R system with built-in sorting and sequencing capabilities. A lift is used for vertical movements between tiers and autonomous vehicles or shuttles are used for the horizontal movements within the tier (ADAPTO - Vanderlande)

Automated picking: Aisle-based shuttle systems (single/double deep)

Vertical
Figure 4: The Perfect Pick system uses robots (iBOTs) to perform storage and retrieval operations. The system can be extended by adding modules, aisles, or robots (OPEX Perfect Pick - Bastian Solutions)
Figure 5: Robots climb up to 12 m and move in three dimensions to transport bins/trays between racks and picking stations (Skypod - Exotec).

Automated picking: Aisle-based shuttle systems (single/double deep)

Diagonal
Figure 6: A climbing shuttle moves autonomously in horizontal and diagonal directions — without a lift or additional rails — using “crawler elements”, which climb supporting spots (RackRacer - Fraunhofer Institute for Material Flow and Logistics)

Automated picking: Aisle-based shuttle systems

Multi-deep storage

  • Multi-deep storage lanes are widely used in the food and beverage industry.
    • Large volumes of products of limited variety.
    • Each lane contains unit loads of the same item (possibly a single batch or production lot).
  • In a multi-deep AVS/R system:
    • Each tier has an AV1 that consists of:
      • Shuttle: Moves along the main cross aisle.
      • Satellite: Transports the unit load.
Figure 7: Unit-load autonomous vehicle storage and retrieval system (AVS/R) with multiple deep lane storage (Manzini et al. 2016)

Automated picking: Aisle-based shuttle systems (multi-deep)

Multi-deep shuttle/transfer car
Figure 8: FIFO can be achieved by providing a shuttle lane on both sides of the storage rack (Multi Deep Shuttle ASRS with Robotic Palletizer/Depalletizer - DAIFUKU).

Automated picking

Grid-based shuttle systems

  • Automated storage and retrieval system where shuttles move on a grid.
  • Storage locations are either
    • Dynamic (or puzzle-based system): The stored SKUs move on shuttles to store or retrieve items.
    • Static: AVs move the stored SKU.

Automated picking: Grid-based shuttle systems

Dynamic storage (puzzle-based)

  • Concept based on Sam Loyd’s 15-tile puzzle.
  • A tile represents a load (e.g., a tote, pallet, or container) stored in a grid with one open location.
  • Storage density comparison:
    • \(k\)-deep aisle-based system: less than or equal to \(2k/(2k + 1)\). Example:
      • single-deep = \(2/3\).
      • double-deep = \(4/5\).
    • \(n\)-cell grid: \((n − 1)/n\).
  • To retrieve a requested unit load, the system repeatedly moves the open locations (called “escorts”) to bring the load to the I/O point.
Figure 9: Open location “escorts” the requested item to the I/O point (Azadeh et al. 2019)

Automated picking: Grid-based shuttle systems (Dynamic storage)

GridStore
  • High-density storage system for physical goods
    • Rectangular grid of square conveyor modules:
      • Modules move items in the four cardinal directions.
      • Modules communicate with their neighbors and with the item they carry.
  • Throughput can be controlled by:
    • Number of rows and columns in the grid.
    • Number of empty cells \(k\).
    • Number of requested items = work-in-process (WIP).
Figure 10: At the north side, a replenishment conveyor moves replenishment items (blue) in the grid. At the south side, the retrieval conveyor moves requested items (black) away from the grid (GridStore)

Automated picking: Grid-based shuttle systems (Dynamic storage)

GridPick
  • High-density storage container system:
    • No fixed lanes/aisles.
    • Open spots on the grid allow items to move during the retrieval process.
    • Only containers holding requested items move to the edge of the system (pick face).
  • Unlike the GridStore, items do not leave the grid.
Figure 11: The picker picks the items and accumulates the order in a picking cart. The next order is released when all items from the current order have arrived at the system’s pick face.

Automated picking: Grid-based shuttle systems (Dynamic storage)

Live-Cube
  • Multilevel system in which each floor is based on a puzzle-based storage architecture.
  • Main components:
    • Multiple levels of storage grids.
    • Shuttles (can move autonomously and simultaneously).
    • Lifts.
    • I/O points.
    • Shuttles move in \(x\) and \(y\) directions with the load on top of them.
    • Loads (individually accessible).
Figure 12: Live-cube-based system with I/O point at the ground level at the lower left corner (Zaerpour et al. 2017)

Automated picking: Grid-based shuttle systems (Dynamic storage)

GridFlow
  • Instead of conveyors (puzzle-based system), AGVs are used to move the pallets.
  • Increased flexibility:
    • In a conventional puzzle-based system, the physical layout cannot be changed easily.
    • In the GridFlow system, vehicles can form grids of any shape.

Automated picking: Grid-based shuttle systems (Dynamic storage)

GridSort
  • Based on the GridFlow system.
  • Transport and sort loads using either:
    • Modular unit-sized four-directional conveyors (FlexConveyors).
    • AGVs.
Figure 13: An AGV fleet on a grid sorts parcels by destination (Sorting Robot - Libiao Robotics)

Automated picking: Grid-based shuttle systems

Static storage

  • Grid-based system in which items are stored in a very dense storage stack with a grid on top.
  • In each cell of the grid, bins that contain the items are stacked on top of each other and form the storage stacks.

Automated picking: Grid-based shuttle systems (Static storage)

Robotic compact S/R system
  • Robot-based compact storage and retrieval (RCSR) system:
    • Robots roam on top of the storage block on the grid and
    1. extract bins from the storage frames (lift);
    2. transport them to workstations.
    • The workstations are located at the lowest level next to the storage stacks.
Figure 14: “AutoStore” promises 40%–60% space reduction and allows capacity increase by adding robots, workstations, and grid (bin locations) (AutoStore - Bastian Solutions)

Automated picking

Automated Guided Vehicle (AGV)

  • AGVs or autonomous mobile robots (AMRs) support or carry out the picking process.

  • System configurations:

    • Movable rack
    • Static rack

Automated picking: Automated Guided Vehicle

Movable Rack

  • Internet retailers typically face demand for multi-line, small-quantity orders.
    • Travel along the aisles = non-value-added time.
  • Bringing the inventory to the picker instead of the picker traveling to the inventory can double picking productivity.

Automated picking: Automated Guided Vehicle (Movable rack)

Robotic mobile fulfillment (RMF) system

  • Major components:
    • Robotic drive units: robots transporting inventory pods to the workstation for restocking/picking.
    • Inventory pods: movable shelf racks with stored products.
    • Workstations: ergonomically designed areas where human workers perform pod replenishment, picking, and packing functions.
  • Flexible in throughput capacity:
    • More robots and pods can be added to the warehouse.
    • Important for internet retailers who face volatile demand.
Figure 15: Amazon RMF system features AGVs (Kiva) and, more recently, AMRs (Proteus) (Amazon robotics)

Automated picking: Automated Guided Vehicle

Static Rack

  • AGVs are used to pick items at racks:
    • Autonomously;
    • In parallel with a picker (human-machine interaction).
  • Popular in practice because of simplicity and flexibility.

Automated picking: Automated Guided Vehicle (Static rack)

Pick support AGVs/AMRs

  • Challenges in retail warehouses:
    • Single order requires multiple pick tours (trips between pick locations and the depot).
    • Large replenishment orders.
    • Orders shipped in multiple roll cages/pallets.
  • Pick-support AGV systems minimize the picker travel time to fill large orders:
    • AGV automatically follows the picker and transports the roll cages.
    • Picker can continue the picking route without returning to the depot.
    • Once the roll cage is full:
      • The AGV is automatically swapped with a new AGV carrying an empty roll cage.
      • AGV automatically transports the full roll cage to the depot.

Automated picking: Automated Guided Vehicle (Static rack)

Pick support AGV example

Figure 16: “Chuck” is an AMR that can be used in all put-away, picking, counting, replenishment and sorting tasks Collaborative Mobile Robot - 6 River Systems

Automated picking: Automated Guided Vehicle (Static rack)

(Mobile) Pick AGVs

Figure 17: An AGV that automatically goes to the picking location and picks the item. Once the order is complete, picked items are transported to the depot (Zalando’s smart intralogistics - Magazino)

Automated picking

Pick stations (manual vs. robot picking)

  • Most automated picking systems are combined with manual piece picking at picking stations.
  • Efficient robot picking depends on technologies such as:
    • deep learning,
    • rapid image processing, and
    • appropriate gripper selection.

Human-machine interaction: humans may still be needed to collaborate with robots at picking stations in the coming decades.

Figure 18: Using deep learning to pick up groceries with a robotic arm (Item Picking - Fizyr).

Depalletizing system

Figure 19: Bag depalletizing (Fizyr)

Autonomous inventory drones

Figure 20: Inventory scanned by drones can be compared with information in the WMS (DSV).

Takeaways

  • Why automation?
    • Potential savings on space, labor, and operating costs.
    • 24/7 availability.
    • Scalability and throughput flexibility.

Caveat: ROI is medium- to long-term.

References

6 River Systems. 2020. “6 River Systems Solutions Brochure.” https://6river.com/wp-content/uploads/2020/03/6RS-SOLUTIONS-BROCHURE_03122020.pdf.
6 River Systems. n.d. “Meet Chuck.” Accessed September 3, 2026. https://6river.com/meet-chuck/.
AutoStore. 2025. “Warehouse Automation Boosts Hayabusa.” April 30. https://www.autostoresystem.com/cases/warehouse-automation-a-boon-to-japans-hayabusa.
AutoStore. n.d. “AutoStore Solution FAQ Resource.” Accessed September 5, 2026. https://www.autostoresystem.com/solution-faqs.
Azadeh, Kaveh, René De Koster, and Debjit Roy. 2019. “Robotized and Automated Warehouse Systems: Review and Recent Developments.” Review. Transportation Science 53 (4): 917–45. https://doi.org/10.1287/trsc.2018.0873.
CEVA Logistics, and Exotec. 2023. “CEVA Logistics Signs New Global Partnership with Exotec.” July. https://www.exotec.com/app/uploads/2023/07/CEVA-Logistics-x-Exotec-PR-July-2023.pdf.
DSV. 2020. “DSV Improves Warehouse Operations with Drone System.” November 17. https://www.dsv.com/en/about-dsv/press/news/com/2020/11/dsv-improves-warehouse-operations-with-drone-system.
Fizyr. n.d. “Palletizing and Depalletizing.” Accessed September 3, 2026. https://www.fizyr.com/cases/palletizing-depalletizing.
Fraunhofer Institute for Material Flow and Logistics. n.d. “RackRacer.” Accessed September 3, 2026. https://www.iml.fraunhofer.de/en/fields_of_activity/material-flow-systems/machines_and_facilities/developments/rackracer.html.
Manzini, Riccardo, Riccardo Accorsi, Giulia Baruffaldi, Teresa Cennerazzo, and Mauro Gamberi. 2016. “Travel Time Models for Deep-Lane Unit-Load Autonomous Vehicle Storage and Retrieval System (AVS/RS).” International Journal of Production Research 54 (14): 4286–304. https://doi.org/10.1080/00207543.2016.1144241.
“Multi-Deep Shuttle Storage System ‘D3’ | Automated Storage & Retrieval System (AS/RS) | Products | Intralogistics | Solutions.” n.d. DAIFUKU. Accessed June 21, 2023. https://www.daifuku.com/solution/intralogistics/products/automated-warehouse/multideep-asrs/.
OPEX Corporation. n.d. “Perfect Pick.” Accessed September 3, 2026. https://www.opex.com/product/perfect-pick/.
Toyota Material Handling Nederland B.V. n.d. “AutoStore: De Toekomst van Magazijnautomatisering Met Toyota Material Handling.” Accessed September 5, 2026. https://toyota-forklifts.nl/magazijn-automatisering/automatisering-logistiek/autostore/.
U.S. Patent and Trademark Office, Patent Trial and Appeal Board. 2022. “Petitioner’s Exhibit List, IPR2022-00673, u.s. Patent 10,961,051, AS-1013.” https://ptacts.uspto.gov/ptacts/public-informations/petitions/1549264/download-documents?artifactId=a0Nq9ux8HaZGa704iDnkxDOPFhsbLy7dItu86cczHSCa2pozaJTJHNc.
Vanderlande. n.d. “ADAPTO — Systems.” Accessed September 3, 2026. https://www.vanderlande.com/warehousing-vanderlande/systems/.
Zaerpour, Nima, Yugang Yu, and René de Koster. 2017. “Small Is Beautiful: A Framework for Evaluating and Optimizing Live-Cube Compact Storage Systems.” Transportation Science 51 (1): 34–51. https://doi.org/10.1287/trsc.2015.0586.