Warehouse Operations and Performance Diagnosis
Module 01 · Week 36 · Diagnose
Warehouse Operations and Performance Diagnosis
Turn warehouse flows and operating data into an evidence-based performance diagnosis.
Decision levelOperational diagnosis
Core evidenceFlows, costs, KPIs, and activity profiles
CourseworkMilestone 1: Activity Profiling starts with a Q&A route
How can we tell where a warehouse is losing performance before proposing a solution?
This module introduces the warehouse as a system of flows and processes. You will learn how to turn operating data into an evidence-based performance diagnosis, using activity profiling and key performance indicators (KPIs) to identify trade-offs and improvement opportunities.
By the end of this module, you can
- explain the role, functions, and principal material flows of a warehouse;
- distinguish picker-to-parts and parts-to-picker order-picking systems;
- connect strategic, tactical, and operational decisions;
- interpret costs and performance indicators as evidence of trade-offs; and
- structure an activity profile for a first diagnosis.
Slides
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Assignment
Start Milestone 1
Create seven activity profiles and assess five KPIs using the supplied SPR Philadelphia DC data. Present the assumptions, code, quantitative findings, and improvement strategy required by the assignment brief.
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