Warehousing
  • Syllabus
  • Course modules
  • Assignments
  • Extra materials
  1. Warehouse Operations and Performance Diagnosis
  • Warehousing
  • 1  Syllabus
  • Warehouse Operations and Performance Diagnosis
    • 2  Introduction to warehousing
    • 3  Warehouse functions and flows
    • 4  Warehouse systems
    • 5  Warehouse functionality
    • 6  Planning scales in warehousing
  • 7  Distribution Network Design and Facility Location
  • Storage Systems, Policies, and Storage Location Assignment
    • 8  Theses on Storage-Location Assignment
  • Storage Space Requirements, Forward-Reserve Allocation, and Replenishment
    • 9  Replenishment in practice
  • 10  Warehouse Sizing, Layout, and Material-Handling System Design
  • 11  Order-Picking System Design and Control
  • 12  Robotized and Automated Warehouse Systems
  • 13  Exam Preparation and Assignment Work
  • Tutorials
    • 14  Facility-location optimization
    • 15  Warehouse storage optimization
    • 16  Economic order quantity (EOQ) model
    • 17  Optimal lane depth for block stacking
    • 18  Product allocation and functional-area sizing
    • 19  Warehouse block-layout design
    • 20  Order picking: routing, batching, and scheduling
  • Assignments
    • 21  WH-AS1 - Diagnosis and Activity Profiling
    • 22  WH-AS2 - Storage Location Assignment and Space Requirements
    • 23  WH-AS3 - Warehouse Layout Improvement
    • 24  WH-AS4 - Order-Picking Improvement
    • 25  WH-AS5 - Intervention Trade-Off Analysis
    • 26  WH-FINAL - Management Report and Reproducible Code
    • 27  WH-PR - Report and Code Peer Review
    • 28  Report and Code Assessment Rubrics
  • Extra materials
    • 29  Practice questions
    • 30  Warehousing Tour D’Horizon
    • Complete slide catalog

Table of contents

  • By the end of this module, you can
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Warehouse Operations and Performance Diagnosis

Course home / Module 01

Module 01 · Week 36 · Diagnose

Warehouse Operations and Performance Diagnosis

Turn warehouse flows and operating data into an evidence-based performance diagnosis.

Warehouse zones connected by a highlighted material flow and a performance chart.

Decision levelOperational diagnosis

Core evidenceFlows, costs, KPIs, and activity profiles

How can we tell where a warehouse is losing performance before proposing a solution?

This module introduces the warehouse as a system of flows and processes. You will learn how to turn operating data into an evidence-based performance diagnosis, using activity profiling and key performance indicators (KPIs) to identify trade-offs and improvement opportunities.

By the end of this module, you can

  • explain the role, functions, and principal material flows of a warehouse;
  • distinguish picker-to-parts and parts-to-picker order-picking systems;
  • connect strategic, tactical, and operational decisions;
  • interpret costs and performance indicators as evidence of trade-offs; and
  • structure an activity profile for a first diagnosis.

Slides

Use these decks as the presentation layer for this module. The cards open the latest published versions in a new tab.

Course guide

Course introduction

Course sequence, assignments, assessment, guests, and the Module 1 study plan.

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Introduction to warehousing

Why warehouses exist, how their role has evolved, and how they add value.

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Functionality and typology

Warehouse functions, missions, and the main warehouse types.

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Warehouse processes

The operating flow from receiving through storage, picking, and shipping.

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Performance measurement

Warehouse KPIs, benchmarking, and performance-improvement priorities.

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Activity profiling

Order, item, inventory, and spatial profiles for warehouse decisions.

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Course reader

Introduction to warehousing

Warehouse functions and flows

Warehouse systems

Warehouse functionality and typology

Planning scales in warehousing

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Syllabus →

1  Syllabus
2  Introduction to warehousing